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12 minutesAs lawyers, we’re trained to analyze facts, interpret laws, and build strong cases. But

12 minutesEarly in my career, I believed that providing excellent legal service was solely about

12 minutesI’ve always believed that the practice of law is about more than just statutes

11 minutesI vividly recall a client consultation early in my career. The client, a small

9 minutesI remember a conversation with a mentor early in my career. He shared a

12 minutesNegative client feedback isn’t something anyone enjoys receiving. It can sting, trigger defensiveness, and

9 minutesIn the fast-paced legal world, it’s easy to get lost in case details and

11 minutesIn the complex world of legal practice, understanding your clients goes far beyond simply

9 minutesIn law, understanding client decision-making is crucial. It’s not enough to present legal facts;

12 minutesThe legal profession is often characterized by high-stakes situations, and client consultations are no

9 minutesThe client intake call is a crucial first contact with potential clients. Early in

12 minutesIn the dynamic realm of legal practice, challenging client interactions are inevitable. Clients often

11 minutesEarly in my legal career, I observed a distinct difference between client interactions that

11 minutesEarly in my legal career, I encountered a client whose interactions with me seemed

11 minutesI remember when I first started delving into the fascinating world of communication. It